Shipping policy

Thank you for choosing Zeon X. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction.

Shipping Coverage:

  • Complimentary shipping on all orders within our shipping zones.

  • For international orders, shipping charges, customs duties, import taxes, and any additional delivery fees will be the responsibility of the customer.

  • Delivery times may vary depending on the destination country and customs clearance process.

  • We ensure safe and timely dispatch of all parcels, but please note that international shipping timelines are beyond our direct control.

  • By placing an international order, you agree to cover these additional costs and to comply with your country’s import regulations.

 

Shipping Costs:

  • Complimentary shipping on all orders within our shipping zones.

  • No hidden shipping fees.

 

Order Processing Time:

  • Processing occurs within 1–5 business days, Monday to Friday.

 

Transit Time:

  • The expected delivery time is 10–15 business days.

  • Orders are shipped from Monday to Friday.

  • Please note that delivery times are estimates and may vary due to factors such as courier delays, customs clearance, or high order volumes.

  • During periods of unusually high demand, processing and shipping times may be extended.

  • Rest assured, your order is guaranteed to be shipped, and we will make every effort to keep you informed in case of any delays.

 

Tracking Your Order:

  • A tracking number will be shared with you via email (and/or SMS/WhatsApp, if applicable) once your order has been dispatched.

  • Orders within India are shipped through reliable courier partners such as Delhivery, Bluedart, DTDC, India Post, or Shiprocket.

  • You can track your order directly on the respective courier’s official website or tracking portal.

  • For any issues or queries regarding tracking, our support team is always available to assist you.

 

Order Modifications and Cancellations:

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • If you wish to make changes or cancel your order, please contact our customer service team as soon as possible after placing the order.

  • Once an order has been processed or dispatched, modifications and cancellations may no longer be possible.

 

Policy Updates:

  • We may update or revise our Shipping Policy from time to time to reflect changes in our practices, courier services, or regulations.

  • To stay informed, we encourage you to regularly check our website for the most up-to-date information regarding shipping, delivery times, and related terms.

CONTACT US:

Name: Mohd Suhail Malik
E-mail: zeonxstorez@gmail.com
Contact Form: https://zeon-x.com/pages/contact

Residence Address: S/1-7 Fourth Floor 20 Feet Road, Altaqwa Road, Joga Bai, Jamia Nagar South Delhi, Delhi - 110025

Our dedicated support team is always happy to assist you with any queries regarding your orders, shipping, or policies.