Return and Refund Policy

At Zeon-X (“Brand”), we are committed to providing high-quality products and services. Please review our policy carefully before making a purchase, as all sales are considered final.

1. No Cancellation Policy

• Once a payment has been made, the order cannot be canceled, modified, or reversed.
• We are unable to accommodate any requests for cancellation of confirmed purchases.

2. No Refund Policy

• We do not provide refunds for products or services purchased.
• All sales are final, and no refunds will be issued once the payment is completed.

3. Exceptional Circumstances

We understand that rare issues may arise. Under the following exceptional circumstances, Zeon-X may consider providing a resolution at our sole discretion:

a. Payment Errors or Technical Issues

• If a genuine error or technical problem results in an incorrect payment, please contact our support team immediately.
• Such cases will be reviewed individually, and resolutions (if any) will be provided at Zeon-X’s discretion.

b. Damaged, Wrong, or Missing Products

• In the unlikely event that you receive a damaged, wrong, or missing item, you must provide a complete, uncut unboxing video of the package as proof.
• Upon verification, we may issue a replacement or refund, based on our preference and availability.

4. Customer Support & Grievances

If you have any concerns, please reach out to us through:

• Email: contactzeonx@gmail.com

We will review your case and respond promptly.